Red Hat Enterprise Linux 6 includes the new firstaidkit system recovery tool. By automating common recovery processes, firstaidkit provides an interactive environment to assist in the troubleshooting and recovery of a system that boots incorrectly. Additionally, system administrators are able to create custom automated recovery processes using the firstaidkit plugin infrastructure.
firstaidkit is considered a Technology Preview in Red Hat Enterprise Linux 6.
Red Hat Enterprise Linux 6 features the new Automated Bug Reporting Tool (ABRT). ABRT logs details of software crashes on a local system, and provides interfaces (both graphical and command line based) to report issues to Red Hat support.