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Microsoft Office to OpenOffice Migration Guide
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How do I get support?

OOo comes with an extensive Help system. This is your first line of support for using OOo.

To display the full Help system, press F1 or select OpenOffice.org Help from the Help menu. In addition, you can choose whether to activate tooltips, extended tips, and the Help Agent (using Tools > Options > General).

If tooltips are enabled, place the mouse pointer over any of the icons to see a small box (“tooltip”) with a brief explanation of the icon’s function. For a more detailed explanation, select Help > What's This? and hold the pointer over the icon.

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Free online support

The OpenOffice.org community not only develops software, but provides free, volunteer-based support. Users of OOo can get comprehensive online support from community venues such as newsgroups, forums or mailing lists. There are also numerous websites run by users that offer free tips and tutorials.

Free OpenOffice.org support

User Help – FAQ Project

FAQs, information, knowledge base.
https://user-faq.openoffice.org/new-faq/index.html

Users Mailing List

Free community support provided by a network of hundreds of experienced users. You must be subscribed to post messages. To subscribe, send a blank email to
[email protected]

List archives are here:
https://www.openoffice.org/servlets/SummarizeList? listName=users

Documentation Project

Templates, user guides, how-tos, and other documentation. https://documentation.openoffice.org/

Native Language Project

Information, resources, and mail lists in your language.
https://projects.openoffice.org/native-lang.html

Mac Support

Support for installing and using the Mac OS X (X11 based) port. https://porting.openoffice.org/mac/support.html

The OpenOffice.org Forum

Extensive discussion forum for OpenOffice.org issues from setup to advanced programming features. https://www.oooforum.org/

OOo KnowledgeBase

A collection of questions and answers that users can query. https://mindmeld.cybersite.com.au/

Read more about the support options for OpenOffice.org at:
https://support.openoffice.org/index.html

Paid support and training

Alternatively, you can pay for support services. Service contracts can be purchased from a vendor or consulting firm specializing in OpenOffice.org.

OOo is supported by Sun Microsystems, Inc. under the Sun Software Support program, which includes two levels of support that cover extended business hours or around-the-clock service for mission-critical deployments.
https://www.sun.com/service/support/software/openoffice/index.html

A list of independent consultants and the services they offer, listed alphabetically by region and then by country, is provided on the OpenOffice.org website. https://bizdev.openoffice.org/consultants.html

Other resources and addons

Several websites provide additional free resources and addons to enhance OpenOffice.org. The following table lists a few of these websites.

Free OOo templates, artwork and other addons

OOExtras

Provides templates, samples and macros in several languages. https://ooextras.sourceforge.net/

OOoMacros

A repository for OOo macros and addons, and documentation about writing macros and/or extending OOo. https://www.ooomacros.org/

Open Clip Art Library

An archive of clip art that can be used for free for any use. https://www.openclipart.org/

OpenOffice.org Macro Information

Andrew Pitonyak, the author of OpenOffice.org Macros Explained, maintains this site which provides extensive documentation on OOo's macro capability. Many good referral links are also provided at: https://www.pitonyak.org/oo.php

Microsoft Office to OpenOffice Migration Guide
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