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NOTE: CentOS Enterprise Linux is built from the Red Hat Enterprise Linux source code. Other than logo and name changes CentOS Enterprise Linux is compatible with the equivalent Red Hat version. This document applies equally to both Red Hat and CentOS Enterprise Linux.

1.5. Know Your Users

Although some people bristle at the term "users" (perhaps due to some system administrators' use of the term in a derogatory manner), it is used here with no such connotation implied. Users are those people that use the systems and resources for which you are responsible — no more, and no less. As such, they are central to your ability to successfully administer your systems; without understanding your users, how can you understand the system resources they require?

For example, consider a bank teller. A bank teller uses a strictly-defined set of applications and requires little in the way of system resources. A software engineer, on the other hand, may use many different applications and always welcomes more system resources (for faster build times). Two entirely different users with two entirely different needs.

Make sure you learn as much about your users as you can.

  Published under the terms of the GNU General Public License Design by Interspire