Paid support and training
Alternatively, you can pay for support services. Service contracts can be purchased from a vendor or consulting firm specializing in OpenOffice.org.
OOo is supported by Sun Microsystems, Inc. under the
Sun Software Support program, which includes two levels of support that cover extended business hours or around-the-clock service for mission-critical deployments.
list of independent consultants and the services they offer, listed alphabetically by region and then by country, is provided on the OpenOffice.org website.