Whether you work for a large, multinational corporation or a
small community college, you must still understand the nature of
the business environment in which you work. This can be boiled down
to one question:
What is the purpose of the systems you administer?
The key point here is to understand your systems' purpose in a
more global sense:
Applications that must be run within certain time frames, such
as at the end of a month, quarter, or year
The times during which system maintenance may be done
New technologies that could be used to resolve long-standing
By taking into account your organization's business, you will
find that your day-to-day decisions will be better for your users,
and for you.